![]() There are a total of 136 seats on JetBlue’s A321LR: 2 Mint Studios in the first row, 22 Mint Suites behind and finally 114 Economy Class seats. Cabinīut first, let’s return from service to the seat. A foretaste of the highly attentive service that was to accompany me for the next few hours. In any case, before we were ready to take off, the welcome drink was refilled three times. Even when flying with Swiss, the throne seat can be selected free of charge at check-in. On the other hand, they could have made an exception in a completely empty business class. JetBlue charges a surcharge for this, and a free upgrade might send false signals. On the one hand, I can somewhat understand the decision. After all, they would come with a hefty surcharge (at check-in US$299 (~€272) each way). The Mint Studio is located there (1A and 1F) with more generous space. After all, London – New York is an important route for business travellers and in economy class about every second seat was occupied.Ī bit overwhelmed by the news, I asked if I could move to row 1. I’d be the only passenger in Mint and I should make myself comfortable. I gratefully accepted the welcome drink (for me a non-alcoholic “sparkling wine” made from berries) and, out of interest, asked how many other business passengers were still coming. The other passengers would probably do some more shopping and then follow. I was a little surprised when I noticed that only one other passenger used pre-boarding. First, Mint business class passengers and frequent flyers with Mosaic status were asked to board the plane. Ultimately, boarding started around 90 minutes after the scheduled departure time. I sensed compensation of €600 in accordance with air passenger rights, but unfortunately (or fortunately?) it didn’t go that far: we finally reached New York with a delay of a little over two hours. In the meantime, there was even talk of the arrival in New York being delayed by more than four hours. An email from Jetblue informed me that the flight would depart at around 15:30.The Jetblue website said departure was at 14:45.The monitor at Gatwick Airport stated 13:30.Within only a few minutes, I noticed three different departure times: What is certain for me is that JetBlue has not exactly covered itself in glory when it comes to communication. With a portion of fish & chips in the Plaza Premium Lounge, I was able to observe the events surrounding the delay in a more relaxed manner. This lounge was a pleasant surprise, with plenty of space and à la carte service Delay & Communication Luckily, I was able to visit the Plaza Premium Lounge with my Amex Platinum. Nevertheless, I would have wished for at least a small meal voucher. However, I was aware of this before departure, and it was not an exclusion criterion. JetBlue’s passengers also don’t have a lounge available (regardless of whether they have a status or a business ticket). The staff and boarding pass didn’t mention anything about a fast track for security, so I didn’t even try it. There was no waiting time for either economy or business class passengers.įrom that point on, the Mint experience suddenly felt like a budget airline again. I was asked about the negative Covid test, a vaccination card and the passenger attestation form (which must be filled out digitally via QR code). Then, as a business class guest, they referred me to the Mint counter, and I was able to sort out the formalities there. Two employees were already waiting in front of the counters to check the Covid documents. I found the JetBlue counter after 5 minutes of searching in the left wing of the terminal: JetBlue? Cannot be found on the signs Check-in counters in Zone A of the North Terminal Since the first flight in August 2021, apparently, nobody found it necessary to signal the way to the check-in counter. Accordingly, I made my way to London Gatwick relatively late and arrived at the North Terminal about 2 hours before the original departure time. The reason for this was a 4-hour delay on the outbound flight, which was significantly shortened by sufficient buffer time in London. JetBlue had already informed me in the morning that the inbound flight would be delayed by around 90 minutes. Ultimately, that wasn’t a major obstacle: Except for row 1, the seats are all identical anyway. Accordingly, I was not able to select my seat within 24 hours before departure. Sadly, either due to the multi-stop booking or due to Covid regulations, I was not able to complete the online check-in. Unfortunately, this was not possible directly with JetBlue, but only with various OTAs. ![]() I had booked my ticket as a multi-stop trip. ![]() In fact, our flight path was much further north, and we even flew over Greenland.
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